1. Legal Entities & Scope

This Privacy Policy applies to:

Modax Consulting Inc. (Canada)
Modax Consulting LLC (United States)
Modax Consulting Ltd. (United Kingdom)

(collectively referred to as "Modax").

This policy applies to users, clients, Innovation Partner Program participants, and website visitors located in Canada, the United States, the United Kingdom, and the European Union.

2. Applicable Regulations

We comply with:

EU General Data Protection Regulation (GDPR)
UK GDPR
PIPEDA (Canada)
Applicable U.S. state privacy laws (including CCPA/CPRA where applicable)

3. Information We Collect

Personal Information

Name
Email address
Company and role
Industry and operational information
Information submitted via contact forms or Innovation Partner applications

Operational Data (Innovation Program)

Process descriptions
Operational workflows
Testing data environments
Feedback and UAT responses

Technical Information

IP address
Browser type
Device information
Analytics data
Cookies

4. Legal Basis for Processing (GDPR)

We process personal data based on:

Consent
Contractual necessity
Legitimate business interest
Legal obligations

5. How We Use Information

Provide ERP consulting and software services
Manage Innovation Partner participation
Communicate regarding services
Improve products and operational tools
Comply with legal obligations

6. Innovation Partner Program Data

If you participate in the Innovation Partner Program:

Operational data is processed strictly within agreed scopes.
Access to production systems is mutually defined and controlled.
Pre-release software may process test data environments.
Intellectual property rights remain with Modax unless otherwise agreed.

Specific data handling terms may be governed by separate Data Processing Agreements (DPAs).

7. Data Sharing

We may share information with:

Affiliated Modax entities
Cloud hosting providers
Professional advisors
Regulatory authorities where required

We do not sell personal data.

We may engage carefully selected third-party service providers (including cloud infrastructure providers) who process personal data on our behalf under written agreements requiring appropriate confidentiality, security, and compliance obligations.

8. International Data Transfers

Data may be transferred between Canada, the United States, the United Kingdom, and the European Union. Where required, we implement appropriate safeguards including:

Standard Contractual Clauses (SCCs)
Data Processing Agreements
Technical and organizational safeguards

9. Data Retention

We retain personal data only as long as necessary for business, contractual, or legal purposes. Innovation-related operational data is retained according to program agreements.

10. Security Measures

We implement administrative, technical, and organizational safeguards including:

Access controls
Encryption where applicable
Role-based permissions
Secure hosting infrastructure

11. Your Rights

Depending on jurisdiction, you may have the right to:

Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent

Requests may be submitted to: info@modaxerp.com

12. Cookies & Analytics

We use cookies and analytics tools to improve website performance and user experience. You may control cookie settings via your browser preferences.

13. Marketing Communications

We send marketing communications only with consent or legitimate business interest. You may unsubscribe at any time.

14. Children's Data

Our services are not directed to individuals under 16 years of age. We do not knowingly collect children's data.

15. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects.

16. Data Breach Notification

In the event of a data breach, we will notify affected parties and authorities as required by applicable law.

17. Updates

We may update this Privacy Policy periodically.

18. Contact Information

Canada
Modax Consulting Inc.
2233 Argentia Rd. East Tower Suite 302
Mississauga, Ontario, Canada

United States
Modax Consulting LLC
260 Madison Avenue, 8th Floor
New York, NY 10016

United Kingdom
Modax Consulting Ltd.
71-75 Shelton Street
Covent Garden, London WC2H 9JQ

Email: info@modaxerp.com